Virtuoso announces preferred partnership with Allianz Global Assistance Canada

Virtuoso announces preferred partnership with Allianz Global Assistance Canada
Chris Van Kooten, CEO, Allianz Global Assistance Canada.

Virtuoso and Allianz Global Assistance Canada have announced a preferred partnership that will enable more Canadian travellers to protect their trips and access valuable emergency medical benefits while travelling.

READ MORE: Why every Canadian needs trip cancellation insurance

Virtuoso was attracted by Allianz Global Assistance’s customer-first approach, expansive product suite and ability to help travelling clients experiencing medical emergencies on a global scale. 

As a part of Allianz Partners, Allianz Global Assistance is one of 44 business units offering clients access to a worldwide network of nearly 70,000 medical facilities.

Dedicated support

Through this partnership, Virtuoso member agencies will benefit from dedicated sales support, revenue optimization tools, a state-of the-art online learning and development platform, as well as direct access to skilled agency services representatives providing support to Virtuoso-affiliated administrators and licensed travel insurance advisors.

“Allianz Global Assistance has been a valuable preferred partner with Virtuoso in the U.S. for many years,” said Steve Wooster, managing director, services and air operations at Virtuoso. “We’re delighted to expand our long-standing, successful partnership into Canada now. We recognize the global protection benefits and exceptional customer care that Allianz Global Assistance provides to Virtuoso members’ clients, which is part of what makes its luxury travel experiences unique.”

A suite of trip-savvy products

Allianz Global Assistance offers products that bestow travellers with emergency medical and financial protections in the event of trip cancellations, delays and other covered disruptions, along with 24/7/365 emergency medical and travel assistance services.

The TripWise mobile app from Allianz Global Assistance, for example, gives Canadian travellers access to useful tools to help them navigate emergencies, such as a hospital search feature to quickly find an accredited local hospital from within the Allianz network.

There's also a handy medical dictionary and translator for popular first aid terms in over 15 languages, access to real-time travel alerts and security information from the Government of Canada, as well as local emergency services numbers for more than 195 destinations worldwide.

“We have had a strong relationship with Virtuoso in the U.S. and are excited to continue our growth with Virtuoso members in Canada,” said Richard Aquino, vice president, head of sales, Allianz Global Assistance USA. “We have an experienced sales team in Canada and this will help enhance and strengthen our relationships.”

Added Sarah Hume, vice president, strategic partnerships at Allianz Global Assistance Canada:

"We’re pleased to partner with Virtuoso to engage its agency members in growing their travel businesses. Our dedicated, local sales team is readily prepared and looks forward to offering exceptional support in strategically attracting more clients and revenue with our outstanding product, training, and licensing expertise."


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